Heightist

It has come to my attention that the Gap is heightist. You know heightist. Sort of like being sexist or racist but rather being prejudiced about a woman's height. And so I called them out on it yesterday. You see, after a month-long ordeal of unsuccessful maternity pants shopping, I finally gave in and ordered 2 pairs from the Gap.com, sight unseen, as my lower half was desperate to be clothed. I just couldn't find any size long jeans in stores. Remember how I said in a prior post "Thank goodness for free shipping if they don't work!" Well, I almost ate my words.

The jeans arrived in the mail on Saturday and so I tried them on. One pair fit like a glove (hooray!) and the other made me look like a ragamuffin housewife in her worst pair of chore jeans. Needless to say, the 2nd pair needed to go back. I was printing off what I thought was my "free" return shipping label when I saw the fine print that $6 would be deducted from my account. WHAT?! This was most unfortunate.

So I called customer service to clarify. The kind lady on the line informed me that if I were doing an exchange, return shipping would be free but since I wanted to do an actual return, I'd have to pay the postage. And no, the pants could not be returned store. Of course this frustrated me a wee bit. She finished answering my questions and then sweetly asked if there was anything else she could do for me. I hesitated for only a moment and then decided to tell her exactly what I was thinking.

"Well, not unless you have the power to waive the shipping. You see, I find it a bit frustrating that everyone else can shop in-store and make their returns in-store but then I get penalized because I'm tall. I have to order pants without even trying them on since you don't carry longs in store and then I have to PAY to return them when they don't fit (and undoubtedly there are a lot of miss-fits as jeans are nearly impossible to shop for even when NOT pregnant). It just seems a bit unfair that I have to do this just because I'm tall."

Folks, I'm happy to report that the shipping fee was waived instantly!!!!